Vilartrans (“us”, “we” or “our”) operates the Vilartrans website and mobile application hereinafter referred to as the “Service”.
This page informs you about our policies regarding the collection, use and disclosure of personal data when you use our Service, and the actions associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this document. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Collection and Use of Information
We collect several different types of information for various purposes in order to provide and improve our Service for you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personal information that can be used to contact or identify you (“Personal Data”). Personal information may include, but is not limited to:
Email address
First name and last name
Phone number
Cookies and Usage Data
This information is used to notify users and exchange ticket-related information containing users’ personal data in the event of travel cancellation or changes to travel times. This data is also used for international travel. Passengers cannot travel abroad without the above-mentioned information. For this reason, users must provide this information when purchasing a ticket.
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service using a mobile device (“Usage Data”).
This Usage Data may include information such as your computer’s Internet Protocol address, for example IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service using or through a mobile device, this Usage Data may include information such as the type of mobile device you use, the unique identifier of your mobile device, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
Tracking and Cookies
We use cookies and similar tracking technologies to analyze activity on our Service and store certain information.
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies such as beacons, tags and scripts are also used to collect and track information, as well as to improve and analyze our Service.
You can change your web browser settings to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.
Examples of cookies we use:
Session Cookies. We use session cookies to operate our Service.
Preference Cookies. We use preference cookies to remember your preferences and various settings.
Security Cookies. We use these cookies for security purposes.
Use of Data
Vilartrans uses the collected data for various purposes:
To provide and maintain the Service
To notify you about changes to our Service
To allow you to use the interactive features of our Service when you choose to do so
To provide customer service and support
To carry out analysis of valuable information so that we can improve the Service
To monitor the use of the Service
To prevent, detect and resolve technical issues
Transfer of Data
Your information, including Personal Data, may be transferred to and stored on computers located outside your province, region, country or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.
If you are located outside Ukraine and choose to provide information to us, please note that we transfer the data, including Personal Data, to Ukraine and process it there.
Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.
Vilartrans will take all necessary measures to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or country unless adequate controls are in place, including the security of your data and other personal information.
Disclosure of Data
Legal Requirements
Vilartrans may disclose your Personal Data in good faith, believing that such action is necessary to:
Comply with a legal obligation
Protect the rights or property of Vilartrans
Prevent or investigate possible wrongdoing related to the use of the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability
Security of Data
The security of your data is important to us, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. Although we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers
We may engage third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purposes.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the collected data to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize ads within its own advertising network.
For more information about Google’s privacy practices, please visit the Google Privacy & Terms web page.
Firebase
Firebase is an analytics service provided by Google Inc.
You can opt out of certain Firebase features through your mobile device settings, such as your device advertising settings, or by following the instructions provided by Google in its Privacy Policy.
We also recommend reviewing Google’s policy on protecting your data. For more information about the type of information Firebase collects, please visit the Google Privacy & Terms web page.
Links to Other Sites
Our Service may contain links to other sites that we do not operate. If you click on a third-party link, you will be directed to that third party’s website. We strongly recommend that you review the Privacy Policy of every website you visit.
We do not control and are not responsible for the content, privacy policies or practices of any third-party sites or services.
Children’s Privacy
Our Service is not intended for persons under the age of 18 (“Children”).
We do not knowingly collect personal information from persons under the age of 18. If you are a parent or guardian and you know that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verified parental consent, we will take steps to delete that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will notify you by email and/or by a prominent notice on our Service before the changes become effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy become effective on the date they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us.